The Economist Survey on Outsourcing
The global deployment of work has its critics, but it holds huge opportunities for rich and poor countries alike, says Ben Edwards of The Economist. "Outsourcing inspires more fear about jobs than hope about growth. But the agents of change are the same as those that brought about the 1990s boom. New-economy communications and computer technologies are combining with globalisation to bring down costs, lift profits and boost growth. This survey will try to restore some of the hope."