Abstracts of Articles on Innovation and Creativity from the European Journal of Innovation Management, 1998-2003

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Title: Activity-Based Management And The Product Development Process

Author(s): Paolo Maccarrone

Journal: European Journal of Innovation Management

Year: 1998 Volume: 1 Number: 3 Page: 148 -- 156

DOI: 10.1108/14601069810230234

Publisher: Emerald

Abstract: Most studies on activity-based management (ABM) focus on applications in manufacturing environments. Instead, little attention has been given to the potentialities of ABM for support units, although these are widely considered to be one of the most relevant sources of inefficiencies, especially in large firms. The purpose of the paper is to illustrate how the ABM methodology can be applied to R&D activities, with particular regard to the product development process. As a matter of fact, when implementing an ABM system for R&D operations, some relevant theoretical problems arise, essentially due to the high percentage of non-routine, hardly standardisable activities. However, if adequately adapted to the characteristics of this function, ABM can be of great help in a number of issues, such as: improvement of the efficiency of the activities that constitute the process; evaluation of the economic benefits that can be gained through a redesign of processes; improvement of the effectiveness of links between product development activities; evaluation of product life-cycle costs and budgeting and control of product development activities.

 

Title: Management Styles In Industrial R&D Organisations

Author(s): Andrea Cavone; Vittorio Chiesa; Raffaella Manzini

Journal: European Journal of Innovation Management

Year: 2000 Volume: 3 Number: 2 Page: 59 -- 71

DOI: 10.1108/14601060010322275

Publisher: Emerald

Abstract: This paper aims to understand whether there are different styles of organisation and management of industrial R&D activities. Recent cases of re-organisation of R&D activities within firms suggest that: R&D activities tend to be carried out in different units of the same organisation and often in different locations, and there seem to be inter-industry differences among R&D processes. This paper attempts to explore whether and how a certain managerial/organisational style relates to the type of the R&D process (which varies from industry to industry) and to the different nature of the R&D activities. It also identifies the key characteristics of the R&D organisation and the strategic management of technology, associated with each style. The analysis is based upon an empirical study of 19 multinationals operating in various industrial sectors. A classification of the types of R&D process is adopted and the key characteristics of R&D management and organisation in each R&D type are described and discussed.

 

Title: Resource Adequacy In New Product Development: A Discriminant Analysis

Author(s): Xueli Huang; Geoffrey N Soutar; Alan Brown

Journal: European Journal of Innovation Management

Year: 2001 Volume: 4 Number: 1 Page: 53 -- 59

DOI: 10.1108/14601060110365574

Publisher: Emerald

Abstract: New product development (NPD) is crucial to the survival and thriving of a business entity and a firm's sources of advantages are important to the NPD success. This paper explores the marketing and technical resources adequacy of Australian small and medium enterprises (SMEs) in NPD. A survey of 276 Australian SMEs in the chemical and machinery industries was conducted. Analytical procedures include factor analysis, cluster analysis, and discriminant analysis. Findings from these analyses suggest that three distinct groups in terms of their NPD resources exist in Australian SMEs: one group with rich marketing and technical resources and skills, one with rich technical resource only, and one with rich technical skill only. The organisational and managerial characteristics of each group of these firms are described. The findings imply that different resource groups need to adopt different strategies in NPD.

 

Title: Implementation Of Success Factors In New Product Development - The Missing Links?

Author(s): Bjarne Jensen; Hanne Harmsen

Journal: European Journal of Innovation Management

Year: 2001 Volume: 4 Number: 1 Page: 37 -- 52

DOI: 10.1108/14601060110365565

Publisher: Emerald

Abstract: This paper addresses companies' lack of implementation of success factors in new product development. Drawing on theory in the competence perspective and an exploratory empirical study, the paper points to two major areas that have not been covered by previous studies on new product development success factors. The two areas are knowledge and skills of individual employees, values and norms and it is suggested that increased understanding of these two areas holds potential in making identified success factors more accessible to companies.

 

Title: Factors Influencing Product Development Team Satisfaction

Author(s): Gloria Barczak; David Wilemon

Journal: European Journal of Innovation Management

Year: 2001 Volume: 4 Number: 1 Page: 32 -- 36

DOI: 10.1108/14601060110365556

Publisher: Emerald

Abstract: The increasing use of cross-functional teams for new product development (NPD) belies the difficulty managers face in creating teams that are truly effective. Effectiveness depends, in part, on having members who are satisfied with their team and their project. This article reports the results of 71 interviews with members of NPD teams, with a particular focus on the drivers of team member satisfaction. These drivers include: team characteristics, clear project goals, clarity about evaluation and rewards, effective leadership, management support, and manageable levels of conflict and stress. To create satisfied team members, we discuss actions that can be taken at the senior management, project leader and team member level.

 

Title: The Fuzzy Front End And Success Of New Product Development: A Causal Model

Author(s): Qingyu Zhang; William J Doll

Journal: European Journal of Innovation Management

Year: 2001 Volume: 4 Number: 2 Page: 95 -- 112

DOI: 10.1108/14601060110390602

Publisher: Emerald

Abstract: While managers and researchers agree that the fuzzy front end of new product development (NPD) is critical for project success, the meaning of the term "front-end fuzziness" remains vague. It is often used broadly to refer to both the exogenous causes and the internal consequences of fuzziness. This imprecise language makes it difficult for managers to separate cause and effect and thus identify specific prescriptive remedies for "fuzziness" problems. The vagueness of the concept and the lack of a framework for defining "front-end fuzziness" also impede empirical research efforts. Building upon uncertainty theory, we define front-end fuzziness in terms of environmental uncertainties. Front-end fuzziness has consequences for a project's team vision. It reduces the team's sense of shared purpose and causes unclear project targets and priorities. Describes how foundation elements of a firm's overall product development program can help project teams cope with front-end fuzziness.

 

 

Title: Knowledge Management And New Product Development: A Study Of Two Companies

Author(s): Abraham B (Rami) Shani; James A Sena; Tommy Olin

Journal: European Journal of Innovation Management

Year: 2003 Volume: 6 Number: 3 Page: 137 -- 149

DOI: 10.1108/14601060310486217

Publisher: Emerald

Abstract: The essence of new product development is the creation, utilization and exploitation of new knowledge. Business sustainability is embedded in the firm's ability to manage its new product development (NPD) processes. This paper explores the complex relationship between organizational context, NPD and knowledge management. A design-based framework is proposed and utilized in the investigation of two NPD units in telecommunication and software development organizations. Directions for future research are identified and briefly discussed.

 

Title: Determinants Of Adoption For Organisational Innovations Approaching Saturation

Author(s): Alan A Brandyberry

Journal: European Journal of Innovation Management

Year: 2003 Volume: 6 Number: 3 Page: 150 -- 158

DOI: 10.1108/14601060310486226

Publisher: Emerald

Abstract: A large-scale random sample is used to empirically examine the relationships between adoption of computer-aided design (CAD) and five organisational characteristics that are likely to affect the probability of a firm adopting an information technology. The organisational characteristics tested are bureaucratic control, internal communication, external communication, organisational innovation, and the firm's size. Results indicate that bureaucratic control, internal communication, and external communication do affect the likelihood of a firm adopting CAD but organisational innovation and organisational size do not. These results suggest there are differences and similarities between the organisational influences associated with classic adoption models developed with emerging technologies and the organisational influences associated with CAD adoption and possibly other mature information technologies.

 

Title: Knowledge Integration Processes And The Appropriation Of Innovations

Author(s): Donald Hislop

Journal: European Journal of Innovation Management

Year: 2003 Volume: 6 Number: 3 Page: 159 -- 172

DOI: 10.1108/14601060310486235

Publisher: Emerald

Abstract: This paper examines the appropriation of innovations in a number of qualitative case studies through the theoretical lens of the activity based perspective on knowledge. Because knowledge is deeply embedded within its context of use, and the practices through which it is utilized, the knowledge base of most organizations is highly distributed. This means that innovation processes which are multi-site, or cross functional in scale, are likely to involve the integration, and reconfiguration of diverse bodies of internal, organizational knowledge. This suggests that one of the dominant themes in the contemporary innovation literature, which emphasizes the extent to which they involve the integration of internal and external knowledge, requires to be re-evaluated to take greater account of equally important processes of internal knowledge integration. Further, the embeddedness of knowledge in practice, means that the blending together of such diverse bodies' knowledge is likely to involve processes of intensive social interaction.

 

Title: Memes And Cognitive Hardwiring: Why Are Some Memes More Successful Than Others?

Author(s): Richard J Pech

Journal: European Journal of Innovation Management

Year: 2003 Volume: 6 Number: 3 Page: 173 -- 181

DOI: 10.1108/14601060310486244

Publisher: Emerald

Abstract: Memes communicate ideas and some memes are more successful at doing this than others. The reason for such success has been hotly debated. It is argued that there is an ontogenetic explanation for meme success in that a feature of the successful meme's content or message may more readily conform to the mind's evolved structure. The hardwiring of the mind facilitates learning but some information is often more palatable than others. In a competitive environment where the mind can process only a limited amount of information, information that does not conform to our evolved cognitive structures and the implicit rules under which our minds work best, will be less likely to be accepted. This suggests that we are more susceptible to instinct or hardwired cognitive behaviours than we may like to admit. This has numerous implications for people working in advertising, marketing, and management.

 

Title: The Need For A New Product Development Framework For Engineer-To-Order Products

Author(s): Abd. Rahman Abdul Rahim; Mohd. Shariff Nabi Baksh

Journal: European Journal of Innovation Management

Year: 2003 Volume: 6 Number: 3 Page: 182 -- 196

DOI: 10.1108/14601060310486253

Publisher: Emerald

Abstract: New product development (NPD) is the cornerstone of manufacturing companies. An engineer-to-order (ETO) company can achieve its business objectives by reducing design iterations and rework, recognizing customer's requirements up-front and building quality into design and manufacturing. This paper discusses differences between ETO and make-to-stock (MTS) companies and justifies the need for a separate framework for ETO in NPD. Four frameworks from published literature were analyzed and it was found that the frameworks were not suitable for ETO companies due to the differences in operations and product design activities. This paper proposes a set of requirements for establishing a design and manufacture framework specifically for ETO companies. The framework can aid design and manufacturing engineers to plan their work to include customers, suppliers, consultants, contractors and manufacturing concern during the design stage. The framework requirements can serve as a foundation of further work to be carried out in this area.

 

Title: Facilitating, Accelerating, And Sustaining The Innovation Diffusion Process: An Epidemic Modeling Approach

Author(s): Walter Hivner; Willie E Hopkins; Shirley A Hopkins

Journal: European Journal of Innovation Management

Year: 2003 Volume: 6 Number: 2 Page: 80 -- 89

DOI: 10.1108/14601060310475237

Publisher: Emerald

Abstract: Our focus in this article is on a conceptual framework that has the potential to help managers achieve the goals of facilitating, accelerating, and sustaining the innovation diffusion process in organizations. We use concepts and variables from epidemic modeling to develop a series of algebraic equations that mathematically demonstrates the process by which innovative ideas are diffused throughout organizations, and then derive a set of propositions from the equations that specify how variables in the equations might be affected to facilitate, accelerate, and sustain the innovation diffusion process. After identifying strategies designed to affect these variables, we discuss factors that may be required to implement the strategies successfully. Finally, we discuss other factors that managers should consider as they take actions to facilitate, accelerate, and sustain the innovation diffusion process.

 

Title: Consumer Adoption Of Technological Innovations

Author(s): Maria Saaksjarvi

Journal: European Journal of Innovation Management

Year: 2003 Volume: 6 Number: 2 Page: 90 -- 100

DOI: 10.1108/14601060310475246

Publisher: Emerald

Abstract: This paper introduces a conceptual model of consumer innovation adoption based on knowledge and compatibility. More specifically, innovation adoption is proposed to be determined by four adopter groups: technovators, supplemental experts, novices, and core experts, and the interaction between their knowledge and compatibility with the technological innovation. Compatibility occurs when a potential adopter perceives the innovation as being consistent with his/her existing values, past experiences, and needs. The model presented is intended to help researchers and practitioners successfully identify potential adopters of a technological innovation.

 

Title: Corporate Consulting In Product Innovation: Overcoming The Barriers To Utilization

Author(s): Robert Sandberg; Andreas Werr

Journal: European Journal of Innovation Management

Year: 2003 Volume: 6 Number: 2 Page: 101 -- 110

DOI: 10.1108/14601060310475255

Publisher: Emerald

Abstract: Companies in the business-to-business segment increasingly try to expand their product offerings into customer solutions offerings. This often implies adding value through professional services such as systems integration and business consulting related to the parent organization's products. The addition of a consultative component to the product business both poses new challenges and provides new possibilities for the product organization's innovation processes. We argue that corporate consulting units provide a vital source of knowledge for organizations seeking to increase their innovation capacity by learning about and from their customers. The current paper discusses the knowledge created in such consulting business as well as the filters that hinder utilizing this knowledge in the innovation processes of the product-oriented organization.

 

Title: Memetics And Innovation: Profit Through Balanced Meme Management

Author(s): Richard J Pech

Journal: European Journal of Innovation Management

Year: 2003 Volume: 6 Number: 2 Page: 111 -- 117

DOI: 10.1108/14601060310475264

Publisher: Emerald

Abstract: One of the major driving forces behind a firm's success can be attributed to its meme management. Memes, analogous to the biological gene, are self-replicating. They represent the knowledge, views, perceptions, and beliefs communicated from person to person. In a business context, memes can be used to manage market perceptions as well as managing the views a firm has of itself. If a firm focuses too persistently on replicating a specific product meme, and by its singularly unyielding focus fails to innovate, a competitor may obliterate it with a disruptive leap in product development. The former firm has failed because of its lack of flexibility and its inability to adapt to a product or market's ongoing evolutionary process. Discusses the example of Rip Curl, the Australian surf-wear giant, and how it has developed and managed three memes that are central to Rip Curl's product success as well as the company's innovative operations.

 

Title: Creating A Project Climate For Successful Product Innovation

Author(s): Paul Harborne; Axel Johne

Journal: European Journal of Innovation Management

Year: 2003 Volume: 6 Number: 2 Page: 118 -- 132

DOI: 10.1108/14601060310475273

Publisher: Emerald

Abstract: This paper reports the results of a study into leadership of new service development projects in consumer banking. A sample of UK businesses embracing both new entrants and mature incumbent players was studied. The results highlight considerable similarity in the project "micro-climate" for successful projects. It is argued that a micro-climate is created by appropriate leadership practices and styles. The paper highlights lessons in the organisation of innovation and the contributions of different types of leaders.

 

Title: Determinants Of Innovation In Small Food Firms

Author(s): Tessa Avermaete; Jacques Viaene; Eleanor J Morgan; Nick Crawford

Journal: European Journal of Innovation Management

Year: 2003 Volume: 6 Number: 1 Page: 8 -- 17

DOI: 10.1108/14601060310459163

Publisher: Emerald

Abstract: This paper focuses on innovation in small food- and drink-manufacturing enterprises in two Belgian regions. The aim of the research was to identify patterns of innovative activities. Based on both literature and empirical analyses, a framework was developed to help in understanding some aspects of the determinants of innovation in small food firms. Two conclusions can be drawn from the research. On the one hand, it is clear that innovation was regarded as essential by most small food firms. Such firms tended to continuously introduce new products, develop new processes, make changes in the organisational structure and explore new markets. On the other hand, the research demonstrated that some aspects of innovation depend on the age of the company, company size and regional economic performance.

 

Title: Strategic Management Of Technological Innovations In The Small To Medium Enterprise

Author(s): Paolo Pratali

Journal: European Journal of Innovation Management

Year: 2003 Volume: 6 Number: 1 Page: 18 -- 31

DOI: 10.1108/14601060310456300

Publisher: Emerald

Abstract: This paper addresses the problems inherent in identifying technological innovations that can improve company competitiveness with the ultimate aim of increasing the value of a specific enterprise. A model is proposed that, starting with the competitive weight of a technological innovation to processes or products, yields a strategic weight that enables decision makers to evaluate the increase in business value consequent on application of such innovation. The proposed model is composed of four sub-models: the first is an analysis of process/product competitiveness aimed at identifying competitive priorities and therefore appropriate technologies; the second sub-model identifies the priorities of technological intervention from amongst the competitive technologies selected; the third sub-model correlates the two previous sub-models and thereby expresses a "strategic weight" of the technological projects with respect to the competitive priorities of the processes or products; the fourth and last sub-model applies scenario simulation and sustainable growth verification to estimate the impact of strategic project innovations in terms of increased business value.

 

Title: Cross-Functionality And Leadership Of The New Product Development Teams

Author(s): Sandra Valle; Luc’a Avella

Journal: European Journal of Innovation Management

Year: 2003 Volume: 6 Number: 1 Page: 32 -- 47

DOI: 10.1108/14601060310456319

Publisher: Emerald

Abstract: This study analyses the effect of the use of cross-functional teams and effective leaders on the success of the new product development (NPD) process. With this aim, a sample of 125 firms representing the most innovative industries in Spain has been used. Results show that firms using cross-functional teams obtain a more effective NPD process (that is, better development times and costs, and superior products) and a higher percentage of new products that are successful in the market. Likewise, the firms that use effective leaders achieve better development times, superior products and a higher level of customer satisfaction.

 

Title: A Hierarchical Framework Of New Products Development: An Example From Biotechnology

Author(s): Maria Tereza Alexandre; Olivier Furrer; D Sudharshan

Journal: European Journal of Innovation Management

Year: 2003 Volume: 6 Number: 1 Page: 48 -- 63

DOI: 10.1108/14601060310456328

Publisher: Emerald

Abstract: Many new products are based on new technologies, which may in turn be based on new scientific discoveries. The extant literature on new product development has focused on how a firm may successfully commercialize new products. There is a corporate cost associated with new product failure, which extends beyond the final product-manufacturing corporation to all the parties involved in the supply chain for the failed product. The new product development community has developed frameworks for managing the new product development process to minimize new product failure, notably by incorporating customer preferences into a cross-functional approach to new product design and by creating a set of decision points or stage gates. The focus of these has been on the latter stages of the new product development process. Besides corporate decisions, society and its various institutions play a role in the shaping of new products from knowledge discoveries. Identifies how other participants may indeed influence the development of new products. Permits a more deliberate understanding of the possible impact of aiding or preventing a movement up the development hierarchy and so a clearer understanding of the potential benefits and opportunity costs may arise.

 

Title: Building Organisational Culture That Stimulates Creativity And Innovation

Author(s): E.C. Martins; F Terblanche

Journal: European Journal of Innovation Management

Year: 2003 Volume: 6 Number: 1 Page: 64 -- 74

DOI: 10.1108/14601060310456337

Publisher: Emerald

Abstract: The purpose of this article is to present, by means of a model, the determinants of organisational culture which influence creativity and innovation. A literature study showed that a model, based on the open systems theory and the work of Schein, can offer a holistic approach in describing organisational culture. The relationship between creativity, innovation and culture is discussed in this context. Against the background of this model, the determinants of organisational culture were identified. The determinants are strategy, structure, support mechanisms, behaviour that encourages innovation, and open communication. The influence of each determinant on creativity and innovation is discussed. Values, norms and beliefs that play a role in creativity and innovation can either support or inhibit creativity and innovation depending on how they influence individual and group behaviour. This is also explained in the article.

 

Title: Building a Project-driven Enterprise: How to Slash Waste and Boost Profits through Lean Project Management

Author(s): Ronald Mascitelli

Journal: European Journal of Innovation Management

Year: 2003 Volume: 6 Number: 1 Page: 75 -- 76

DOI: 10.1108/NO_DOI

Publisher: Emerald

Article Type: Review

 

Title: Formalization And Innovation Revisited

Author(s): Wynand E.J. Bodewes

Journal: European Journal of Innovation Management

Year: 2002 Volume: 5 Number: 4 Page: 214 -- 223

DOI: 10.1108/14601060210451171

Publisher: Emerald

Abstract: The many studies into the relationships between formalization and innovation have produced little but inconsistent findings. The conceptual and operational definition of the formalization construct is proposed to be one of the reasons for these inconsistencies. It is argued that aggregate (organization-level) measurements of formalization are inappropriate and should be replaced with department-specific or process-specific measurements. Second, it is argued that formalization has been defined in an inconsistent way. However, it is not just the coexistence of different definitions (and their measurements) that is problematic. The exclusion, or improper inclusion, of rule observation from the conceptualization of formalization appears to be a third fallacy. A revised definition of formalization is advanced as a solution to these problems. This definition may prove to be instrumental in determining the true effect of formalization on organizational innovation.

 

Title: Open Or Closed Strategy In Developing New Products? A Case Study Of Industrial NPD In SMEs

Author(s): Martti Tapio Lindman

Journal: European Journal of Innovation Management

Year: 2002 Volume: 5 Number: 4 Page: 224 -- 236

DOI: 10.1108/14601060210451180

Publisher: Emerald

Abstract: This case study reports the quality of industrial new product development in five small- to medium-sized enterprises (SMEs) in the Finnish metal industry. The findings indicate that SMEs tend to lack a long run perspective; that the role of new products in business strategy calls for clarity and that the whole goal setting as to future new product efforts is limited. The fit between market requirements and firms' own resources is managed due to the flexibility SMEs have and by relying on an in-house knowledge base generated through a close understanding of user conditions. In this respect SMEs are apt to rely on reactive and closed new product strategies only. Even if successful in the past, such strategies risk being unable to identify and take advantage of any business opportunities outside the present product scope. Also, the increasing need of networking may turn out a threat if SMEs cannot establish more open development strategies.

 

Title: New Product Development Team Improvisation And Speed-To-Market: An Extended Model

Author(s): Ali E AkgŸn; Gary S Lynn

Journal: European Journal of Innovation Management

Year: 2002 Volume: 5 Number: 3 Page: 117 -- 129

DOI: 10.1108/14601060210436709

Publisher: Emerald

Abstract: Speed-to-market is cited as being vital in today's competitive, uncertain and turbulent environments. To help companies in their quest for speed in new product development, many tools and techniques have been developed. One of the these techniques - team improvisation - is receiving a great deal of attention in both practice as well as theory. However, we know surprisingly little about improvisation in a new product development context. In this paper, we extend previous team improvisation models and test them in a new product development context. By studying 354 new product projects, we found that team improvisation has a positive impact on speed-to-market under turbulent markets and technology conditions, and there are some mechanisms that can facilitate a team's ability to improvise, such as team stability and teamwork. We also found that having a clear project goal will detract from a team's ability to improvise.

 

Title: Guiding Innovation Socially And Cognitively: The Innovation Team Model At Skanova Networks

Author(s): Tomas Hellstršm; Merle Jacob; Ulf Malmquist

Journal: European Journal of Innovation Management

Year: 2002 Volume: 5 Number: 3 Page: 172 -- 180

DOI: 10.1108/14601060210436745

Publisher: Emerald

Abstract: This paper presents a case study describing the development of an innovation team in a large Swedish telecom company, the aim of which is to find, test and promote new product and service concepts. Drawing on experience from the team's first year of operation, it is concluded that certain roles given within the team, especially that of the manager in charge of boundary work vis-ˆ-vis the line organization, actualize a range of issues pertinent to the study of corporate venturing but redress these in a new light. For instance the notion of guiding an innovation through a locally conceived "innovation space" is presented, and shown to require a previously under-emphasized measure of social and cognitive engagement on the part of the team.

 

Title: Multi-Dimensionality Of Learning In New Product Development Teams

Author(s): Ali E AkgŸn; Gary S Lynn; Richard Reilly

Journal: European Journal of Innovation Management

Year: 2002 Volume: 5 Number: 2 Page: 57 -- 72

DOI: 10.1108/14601060210428168

Publisher: Emerald

Abstract: New product development team learning is important in today's turbulent and uncertain markets and technologies. However, the literature treats team learning as a single construct, ignoring its multi-dimensionality. In this study, we develop a multi-dimensional team learning framework based on socio-cognitive constructs. By studying 124 new product development projects, we show empirically that learning in new product development is best conceived as a multi-dimensional structure with nine correlated but distinct constructs including: information acquisition, information implementation, information dissemination, unlearning, thinking, improvisation, memory, intelligence and sensemaking. Further, we demonstrate that a model based on the multi-dimensionality of team learning provides a more robust explanation of new product success than does a unidimensional team learning model.

 

Title: Innovation Management Education For Multicultural Organisations: Challenges And A Role For Logistics

Author(s): Alberto G Canen; Ana Canen

Journal: European Journal of Innovation Management

Year: 2002 Volume: 5 Number: 2 Page: 73 -- 85

DOI: 10.1108/14601060210428177

Publisher: Emerald

Abstract: This paper aims to discuss ways for fostering innovation management and innovation in management education sensitive to cultural diversity. It explores strands in the literature concerning cross-cultural awareness and undertakes a case study, carried out in a multicultural organisation, aimed at pinpointing challenges faced by managers working in such environments. Argues that logistics could help understanding, sensitising and taking into account cultural diversity in management education. Also claims that cultural plurality is an asset, rather than a constraint. The article concludes by suggesting possible ways ahead in the development of culturally sensitive managers in an increasingly globalised but also highly multicultural world.

 

Title: Situations For Innovation Management: Towards A Contingency Model

Author(s): Anders Drejer

Journal: European Journal of Innovation Management

Year: 2002 Volume: 5 Number: 1 Page: 4 -- 17

DOI: 10.1108/14601060210415135

Publisher: Emerald

Abstract: The need for firms to become more innovative has probably never been greater. Today concepts such as the new economy, new technologies, hyper-competition and clock speed are used to explain that the dynamics of competition and markets has never been greater. Thus, there is a large focus on the concept of innovation management in firms. Discusses innovation management, understood as being the activities that firms undertake in order to yield new solutions within products, production and administration. The main contribution is a discussion of how a general framework for innovation management can be tailored to individual situations/different firms.

 

Title: Innovation As The Core Competency Of A Service Organisation: The Role Of Technology, Knowledge And Networks

Author(s): Jay Kandampully

Journal: European Journal of Innovation Management

Year: 2002 Volume: 5 Number: 1 Page: 18 -- 26

DOI: 10.1108/14601060210415144

Publisher: Emerald

Abstract: Services lie at the very hub of the economic activity of all societies, and interlink closely with all other sectors of the economy. The exponential growth of services internationally has not only intensified competition, but has also simultaneously posed a challenge and an opportunity for the managers of services. This study examines the factors underlying the growth of services, and emerging views on what constitutes a "resource" for service organisations. To this end, the roles of technology, knowledge and networks are examined as interdependent factors. It is argued here that today's "resources" are the culmination of various advances in knowledge. Technology facilitates the maintenance of networks with customers and partners inside and outside the firm. The network of relationships renders the firm's capabilities "amorphous" in nature. This study suggests that this amorphous knowledge represents the true "resource" in a service firm, and ultimately provides the creative potential for "innovation" - the so-called "core competency". However, innovation per se does not benefit the firm unless it manifests superior value in the customer-driven marketplace. Moreover, this study argues that service innovation results only when a firm is able to focus its entire energies to think on behalf of the customer.

 

Title: An Adopter-Centered Approach To Understanding Adoption Of Innovations

Author(s): Rex Eugene Pereira

Journal: European Journal of Innovation Management

Year: 2002 Volume: 5 Number: 1 Page: 40 -- 49

DOI: 10.1108/14601060210415162

Publisher: Emerald

Abstract: Introduces an adopter-centered, process-oriented model with which to explore behavioral processes related to technology adoption. This approach enables us to learn about adoption as a process and to explore the subprocesses that affect perceptions and attitudes. This perspective provides the opportunity for a much richer understanding of how adoption occurs and how it can be influenced. Sensemaking focuses on the adopter herself, i.e. her mental frameworks, and the antecedents and products of those frameworks. The sensemaking model describes the evolution of the adopter's mental framework. Rogers' innovation-decision process model charts a progression of activities during the adoption process, whereas the sensemaking model explains the adopter's mental mechanics at each stage.

 

Title: Leading For Innovation Through Symbiosis

Author(s): Amar Dev Amar

Journal: European Journal of Innovation Management

Year: 2001 Volume: 4 Number: 3 Page: 126 -- 133

DOI: 10.1108/14601060110399289

Publisher: Emerald

Abstract: Based on the experiences with various organizations, this article summarized how managers should lead their innovation employees for most effectiveness. The main thesis is that innovation employees give higher performance when their managers practice symbiotic leadership style. The article describes how managers can achieve this. Four characteristics that they can apply to guide their leadership style to create a work symbiosis are given. Another contribution of this article is a set of recommendations to mimic the aspects of symbiotic leadership applicable in any organization where the operating environment is uncertain, the task is unstructured, and the manager cannot provide a clear direction to his employees. Through the practice of these recommendations, managers of all types of organizations should get higher productivity from their employees due to the employees'

 

Title: Innovation And Firm Size: An Empirical Study For Spanish Engineering Consulting Companies

Author(s): Daniel Arias-Aranda; Beatriz Minguela-Rata; Antonio Rodr’guez-Duarte

Journal: European Journal of Innovation Management

Year: 2001 Volume: 4 Number: 3 Page: 133 -- 142

DOI: 10.1108/EUM0000000005671

Publisher: Emerald

Abstract: This paper studies the influence of firm size over degree of innovation in a service sector, specifically in engineering consulting and technology services in Spain. A multiple regression analysis was used to test hypothesis about firm size positive influence over degree of innovation in services. To avoid distortions in this main relationship, three control variables were introduced (degree of standardisation, degree of customisation, and number of firm's activities). Results seem to indicate that firm size, measured by turnover, is related positively with degree of innovation, independently of moderate influence of control variables.

 

Title: A Benchmark Study Of Strategic Commitment To Innovation

Author(s): Angela Cottam; John Ensor; Christine Band

Journal: European Journal of Innovation Management

Year: 2001 Volume: 4 Number: 2 Page: 88 -- 94

DOI: 10.1108/14601060110390594

Publisher: Emerald

Abstract: Describes the results of an empirical investigation of the FTSE 100 which was undertaken to ascertain whether UK industry is taking steps to address innovation at a strategic level within its organisations. In the research study, the appointment of staff with a specific responsibility for innovation was taken as an indicator of an organisation's strategic commitment to innovation. The findings revealed that a significant minority of these organisations had invested in personnel with a specific brief for innovation. These were: directors of innovation; managers of innovation and cross-functional teams. It is suggested that to maximise the benefits from innovation: it must be given a strategic direction; that relevant metrics be developed to measure the success of the innovation strategy; that organisations are educated on the holistic meaning of innovation; and finally, that there is a freedom from traditional hierarchical structures in the management of innovation.

 

Title: Management Styles In Industrial R&D Organisations

Author(s): Andrea Cavone; Vittorio Chiesa; Raffaella Manzini

Journal: European Journal of Innovation Management

Year: 2000 Volume: 3 Number: 2 Page: 59 -- 71

DOI: 10.1108/14601060010322275

Publisher: Emerald

Abstract: This paper aims to understand whether there are different styles of organisation and management of industrial R&D activities. Recent cases of re-organisation of R&D activities within firms suggest that: R&D activities tend to be carried out in different units of the same organisation and often in different locations, and there seem to be inter-industry differences among R&D processes. This paper attempts to explore whether and how a certain managerial/organisational style relates to the type of the R&D process (which varies from industry to industry) and to the different nature of the R&D activities. It also identifies the key characteristics of the R&D organisation and the strategic management of technology, associated with each style. The analysis is based upon an empirical study of 19 multinationals operating in various industrial sectors. A classification of the types of R&D process is adopted and the key characteristics of R&D management and organisation in each R&D type are described and discussed.

 

Title: From Product Innovation To Solutions Innovation: A New Paradigm For Competitive Advantage

Author(s): Charles Shepherd; Pervaiz K Ahmed

Journal: European Journal of Innovation Management

Year: 2000 Volume: 3 Number: 2 Page: 100 -- 106

DOI: 10.1108/14601060010322293

Publisher: Emerald

Abstract: Organisations have traditionally employed new product development frameworks to increase the effectiveness of their innovation programmes. These strategies have worked in the past but are increasingly being challenged by developments in the marketplace and technologies. This has led firms in some sectors to move to a new paradigm of competitiveness, namely solutions innovation. This paper examines the challenges facing the computer and electronic equipment sector and the movement to a solutions innovation paradigm.

 

Title: Developing Skills In Strategic Transformation

Author(s): Gary J Stockport

Journal: European Journal of Innovation Management

Year: 2000 Volume: 3 Number: 1 Page: 45 -- 52

DOI: 10.1108/14601060010305256

Publisher: Emerald

Abstract: This article considers strategic transformation and how organisations can learn to become better at strategically transforming themselves over time. Two case studies are considered, Marks & Spencer and Intel, and these provide two contrasting examples of how organisations can either be reactive or proactive in managing strategic transformation. The article argues that in order for strategic transformation to become an art it must become part of the unconscious competence mindset of the organisation. A number of questions/statements are developed which help managers to fine-tune their strategic transformation skills and these are interlinked and combine to form a strategic transformation framework. Thus, the article intends to be of practical use to managers.

 

Title: Managing And Organizing Innovation In The Knowledge Economy

Author(s): Jon-Arild Johannessen; Johan Olaisen; Jon-Arild Johannessen; Bj¿rn Olsen

Journal: European Journal of Innovation Management

Year: 1999 Volume: 2 Number: 3 Page: 116 -- 128

DOI: 10.1108/14601069910289059

Publisher: Emerald

Abstract: In the knowledge economy, where the business environment is characterised by turbulence and complexity, knowledge is the main source of creating both innovation and sustainable competitive advantage. This paper describes a conceptual model and an associated set of managerial and organising implications for the innovation-led company. The question we are trying to answer is: which management and organising characteristics are necessary to manage innovation in the knowledge economy? The paper is based on in-depth interviews of 32 CEOs and top executives in leading European organisations, 40 people known internationally for their ability to achieve and maintain a position among the top performers in their fields, and a "best practice study" of five leading international companies.

 

Title: Gaining Competitiveness Through Innovation

Author(s): D Keith Denton

Journal: European Journal of Innovation Management

Year: 1999 Volume: 2 Number: 2 Page: 82 -- 85

DOI: 10.1108/14601069910269790

Publisher: Emerald

Abstract: Innovation has always been at the centerpiece of competitiveness. Experimentation, exploration and a drive to maximize resources is as essential for companies as it is for nations and our whole species. Many of the lessons for how to best innovate can be drawn from nature herself. The Cambrian explosion provides a good blueprint for how innovations occur. It shows us that true innovation often occurs in sudden dynamic shifts. It is not one of continual or gradual improvements but rather "lumpy" improvements. It is these sudden competitive changing innovations that open up and close out vast areas of commerce. Unfortunately, we never know where these competitive changing innovations will occur, so it is best to be ever vigilant and explore not only main lines of inquiry but also by-products. Often, it is these by-products that turn out to be the competitive shifting innovations.

 

Title: TQM And Business Innovation

Author(s): Angel R Mart’nez Lorente; Frank Dewhurst; Barrie G Dale

Journal: European Journal of Innovation Management

Year: 1999 Volume: 2 Number: 1 Page: 12 -- 19

DOI: 10.1108/14601069910248847

Publisher: Emerald

Abstract: Business innovation, that is, the adaptation of management systems to the changing conditions of the environment, is a key factor for organisations if they wish to survive and grow. Total quality management (TQM) has demonstrated its potential to be a successful way for organisations to elimintate costs, improve productivity and gain a competitive edge in the marketplace. However, are TQM and business innovation compatible? The advantages and disadvantages to TQM as a means of developing and facilitating business innovations are discussed in this paper. It is argued that TQM does not hinder business innovation and some of its dimensions can assist an organsation to be more innovative. The compatibility of reengineering, which is a form of business innovation, with TQM is also considered in the paper, along with the effects of TQM on the successful implementation of information technologies.

 

Title: Best Practice In Supply Chain Management: The Experience Of The Retail Sector

Author(s): Mohamed Zairi

Journal: European Journal of Innovation Management

Year: 1998 Volume: 1 Number: 2 Page: 59 -- 66

DOI: 10.1108/14601069810217239

Publisher: Emerald

Abstract: Notes that the retail industry sector is currently undergoing major changes resulting from factors such as increased competition and tighter profit margins. Suggests that integrated management through the extended supply chain is the most effective means to achieve good value provision to the end consumer. Looks at factors such as efficient consumer response - an initiative launched in the USA to bring together grocery distributors and their suppliers. Also considers initiatives such as quick response - a current UK practice which encourages the effective management of the supply chain. Features the practices of key operators such as Safeway. Proposes a model for effective partnerships and suggests initiatives for future success.

 

Title: Innovation Overview And Future Challenges

Author(s): Brian S Cumming

Journal: European Journal of Innovation Management

Year: 1998 Volume: 1 Number: 1 Page: 21 -- 29

DOI: 10.1108/14601069810368485

Publisher: Emerald

Abstract: This article reviews the changing understanding of the word "innovation". It contains a summary of the critical criteria for innovation to take place, based upon a study of previous researchers' work in this area. Explores the way in which developments in materials and other technologies have acted to allow innovation to take place. It is argued that materials development is a constant source of new opportunity, and that other advances periodically occur that also support successful change. Micro-electronics is cited as a technology that has become a major enabler to innovation. The pressures on modern industry to achieve improvements to the quality, cost and development time of products are reviewed, and it is postulated that the response to these pressures encourages conservatism in new designs and thus acts to suppress innovation.

 

 

Title: Culture And Climate For Innovation

Author(s): Pervaiz K Ahmed

Journal: European Journal of Innovation Management

Year: 1998 Volume: 1 Number: 1 Page: 30 -- 43

DOI: 10.1108/14601069810199131

Publisher: Emerald

Abstract: Notes that many companies pay "lip service" to the idea of innovation and stresses that becoming innovative requires an organisational culture which nurtures innovation and is conducive to creativity. Considers the nature of organisational climate and of organisational culture, focusing on factors which make for an effective organisational culture. Looks at the interplay between various organisational factors and innovation and suggests elements which promote innovation. Concludes that the most innovative companies of the future will be those which have created appropriate cultures and climates.

 

Title: Managing Innovation By Design - How A New Design Typology May Facilitate The Product Development Process In Industrial Companies And Provide A Competitive Advantage

Author(s): Myfanwy Trueman

Journal: European Journal of Innovation Management

Year: 1998 Volume: 1 Number: 1 Page: 44 -- 56

DOI: 10.1108/14601069810199663

Publisher: Emerald

Abstract: Notes the importance of innovation with regard to competitiveness but points out that innovation and change management are synonymous with risk. This research presents a new design typology which is accessible to managers and can be built into corporate strategy - allowing a facility for controlling and managing innovation.